I Argox website: http://www.argox.com X-1000VL X-2000V / X-2000V Zip X-2300E / X-2300ZE X-3200 / X-3200Z X-3200E / X-3200ZE Xellent Series
10 Internal Parts and Features Ribbon Pick-up Spindle Ribbon Supply Spindle Media Supply Spindle Bracket Thermal Prin
100 Form Control Functions: Key Function Esc Enter or exit from keyboard mode Backspace Delete the last typed character F1 Next form if more than one
101 Example: Making a Keyboard Form 1. Make a command file for the form, KBD.FRM. Command Description ZS FK"KBDFORM" FS"KBDFORM&quo
102 3. Turn off the printer, connect the keyboard and then turn on the printer. The LCD displays this message: READY (203,PPLB) <ESC> FOR KEYB
103 7. Press <ENTER> to continue to the next label and repeat steps 5 ~ 7, or <ESC> to exit. 8. Output: ENTER t
105 Stand-alone with Barcode Reader This section covers stand-alone operation with barcode readers. It is applicable with printer models: Barcode Re
106 Example: Making a Barcode Reader Form 1. Make a command file for a form, READER.FRM. Command Description ZS FK"READER" FS"READE
107 2. Send the file READER.FRM to printer under MS-DOS >COPY/B READER.FRM LPT1: 3. Turn off the printer, connect the barcode reader, turn on th
108 Notes: 1. To return to normal operation, press and hold the CANCEL button and turn on the printer again. 2. When using a keyboard or barcode
109 6. Technical Reference General Specifications X-1000VL X-2000V X-2000V Zip X-2300E X-2300ZE X-3200 X-3200Z X-3200E X-3200ZE Printing Method Dir
11 Standard Mode Head Latch Paper Sensor Guide Paper Roller Thermal Print Head
110 Display LED indicator x 3, Button x 3 LED indicator x 3, Button x 3, Back-lit LCD Display 16 x 2-line Multilingual Communication interfaces Cent
111 Compact Size W250 x L418 x H263 mm Weight 24lbs(11kgs) Power Source 100~240 VAC, 50/60 Hz, internal universal power supply Operation Environment O
112 Note: 1. Since Font Card and optional RTC Card share the same slot on X-1000VL and X-2000V, they cannot be used at the same time. 2. The X Se
113 Fonts, Bar Codes and Graphics Specification The specifications of fonts, bar codes and graphics depends on the printer emulation. The emulation i
114 Code 93 Postnet UCC/EAN-128 UCC/EAN-128 K-MART UCC/EAN-128 Random Weight Telepen FIM Interleave 2 of 5 (Standard/with modulo 10 checksum/with hu
115 Character Rotation 0, 90, 180, 270 degree, 4 direction rotation Soft Fonts True Type fonts can be downloaded by Font Utility (Two-byte Asian fonts
116 Composite Codes Aztec Barcode Graphics PCX , Binary Raster, BMP and GDI Printer Programming Language Z, PPLZ Specification X-2000V Zip / X-3200Z
117 GS1 Data bar (RSS) Industrial 2 of 5 Standard 2 of 5 Logmars 2D Bar Code Types MaxiCode PDF417 Data Matrix (ECC 200 only) QR code Composite Codes
118 Interface Specifications This section presents the interface specifications of IO ports for the printer. These include pin assignments, protocols
119 Serial Interface The RS-232 connector on the printer side is a female, DB-9. Pin Signal Description 1 No function Shorted to Pin - 6 2 Received
12 Peel Off Mode Cutter Mode
120 Connection with Host: Host 25S Printer 9P Host 9S Printer 9P (PC or compatible) (PC or compatible) DTR 20 …… 1 DSR DTR 4 …… 1 DSR DSR 6 …… 6
121 The simplest way to connect to other hosts (not PC compatible) or terminals is: Printer Terminal/Host Pin 2- RxData ……… TxData Pin 3- TxData ………
122 Parallel (Centronics) The parallel port is a standard 36-pin Centronics connector. Pin assignments are as follows: Pin Direction Definition Pin
123 Ethernet Interface The following port complies with Ethernet communication. Auto Polling Both the serial port and parallel port
124 ASCII TABLE NUL 0 @ P ' P SOH XON ! 1 A Q a q STX " 2 B R b r XOFF # 3 C S c s $ 4 D T d t NAK % 5 E U e u ACK & 6 F V f v
13 Loading Ribbon Note: Thermal Transfer printing requires media to print with appropriate ribbon. This section can be referred to, for X-Series
14 3. Unwrap the ribbon and separate the ribbon roll from the bare core. Insert the ribbon roll onto the ribbon supply spindle. (Figu
15 4. Lead the ribbon through the print head module. (Figure 4) 5. Attach the edge of the ribbon onto the bare core and wind it a bit onto the core
16 6. Insert the core onto the ribbon pick-up spindle. (Figure 5) 7. Turn the pick-up spindle to ensure the ribbon is tightly wound
17 Switching Ribbon Wound Ink-side in or Ink-side out The printer is produced to suit flexible applications, no matter with ribbon wound ink-side in
18 2. After the adjustment above, ribbon wound ink-side out can be used. Then install the ribbon: 3. If ribbon wound ink-side in is in use, pull and m
19 Loading Media The X-Series printers offer three different loading modes: standard, peel-off, or with a cutter. Standard mode allows you to
II Table of Contents 1. Getting Started 5 Unpacking 5 Connecting the Power Cord 8 Internal Parts and Features 10 Loading Ribbon 13 Switching Ribb
20 Standard Mode Loading Media 1. Insert the media roll into the media supply spindle and move the media guide to the inside. (Figure 1) 1 Me
21 2. Turn the head latch counter-clockwise and open the bracket. Remove the outside media guide. (Figure 2) 3. Lead the me
22 4. Return the outside media guide, close the bracket, and hook the head latch. (Figure 4) 4 Head Latch Outside Media
23 5. Close the top cover and the front access door and turn on the printer, or press the “FEED” button if the printer is already on. (Figure 5)
24 Peel Off Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above. 1. From the leading end of the media roll remove enoug
25 2. Lead the media backing paper through the print head module. (Figure 2) 3. Push down the peel-off mechanism release lever and lea
26 4. Close the peeler module using the peel-off mechanism release lever. (Figure 4) 5. Close the top access door and turn on the p
27 Notes: 1. The FEED button does not make the printer peel. To enable Peeling function, set by the LCD panel. 2. Make sure the peeler sensor is ou
28 Cutter Mode Loading Media Follow steps 1 to 3 in “Standard Mode Loading Media” above. 1. Insert the media into the print head module and under
29 2. Return the outside media guide, close the bracket, and hook the head latch. (Figure 2) 2 Outside Media Guide Bracket Head Latch
III Installing a Printer Driver (for other interfaces except USB) 62 4. Troubleshooting 69 LED and LCD Diagnosis 69 Media Problems 69 Ribbon Probl
30 3. Close the top access door and turn on the printer or press the FEED button if the printer is already on. The printer will then feed the labels
31 Adjust Position of Label Sensor Function of the label sensor is to detect the gap, notch, or holes of labels, to help the printer for accurate p
32 2. Printer Operation The illustrations below describe parts and features of X-Series. Front Panel Top Access Door Front Access Door X-1000VL
33 The front panel includes: 3 LED indicators (READY, MEDIA and RIBBON) 3 buttons (FEED, PAUSE and CANCEL) LCD display (except X-1000VL) T
34 direct thermal can be set via the printer panel. For the X-1000VL model, set via Printer Utility, Windows driver or printer commands. Buttons The
35 LCD Display The X-2000V / X-2000V Zip / X-2300E / X-2300ZE / X-3200 / X-3200Z / X-3200E / X-3200ZE models have a LCD that shows: printer statu
36 If a keyboard is plugged in, the LCD display will indicate: X-2000V / X-2000V Zip / X-2300E / X-2300ZE X-3200 / X-3200Z / X-3200E / X-3200ZE
37 Setting Display Language The printer’s LCD display supports six languages: English, French, German, Italian, Spanish, and Portuguese. Item Range
38 Changing Settings from the Panel You may change settings using the buttons on the front panel of the X-2000V, X-2000V Zip, X-2300E, X-2300ZE, X-32
39 LCD Function Setting Procedure The following procedure is an example of setting procedure to direct thermal printing mode: LCD indicating LCD set
IV 6. Technical Reference 109 General Specifications 109 Printer Programming Language A, PPLA 113 Printer Programming Language B, PPLB 114 Printer
40 Printer LCD function settings and parameters: Item Range Factory Default Remarks PRINT MODE DIRECT THERMAL/ THERM. TRANSFER THERM. TRANSFER
41 ALTERNATIVE 2 ALTERNATIVE 3 CUT PEEL OFFSET -15 ~ 50 mm 0 mm To adjust cut and peel positions. PRINT OFFSET -8 ~ 15 mm 0 mm Controls vertical print
42 CUT MODE NORMAL CUTTER W/O BACK NORMAL Available only when CUTTER INSTALLED is set to “YES”. PEELER INSTALLED NO YES NO READER INSTALLED NO YES N
43 enters BACK DISTANCE setting. BACK DISTANCE 10~40 mm 21 mm Available only when BACK FEED is enabled. BASE DARKNESS 0~99 (PPLA) -28~28 (PPLB) 0
44 SETTING PRIORITY COMMAND/ LCD PANEL COMMAND Choosing priority of LCD settings. It decides which setting method - by command or by LCD panel, is pri
45 GATEWAY DHCP setting is disabled. On the contrary, DHCP setting is enabled. 1. FEED/CONFIG. : change contents. (ex. from 000.000.000.000 to
46 Media Calibration After the media is loaded, please perform media calibration to calibrate the label sensor in advance. 1. Turn off the printer
47 Printing a Configuration Report To perform a self-test and print a configuration report, helping to check printer’s print quality and internal set
48 Sample of Configuration Report – based on X-2300E:
49 1. Firmware Version Information 2. Standard RAM Size 3. Available RAM Size 4. Flash Type 5. Available Flash Size 6. Font Symbol Set 7.
5 1. Getting Started Congratulations on choosing the Argox Xellent Series (X-Series) industrial barcode printer. This user’s manual describing the X
50 32. Mac Address 33. SNMP 34. DIP switch Switch ON OFF 2 Direct Thermal Default 35. Font Image Remark: What continue after the parameters ar
51 Resetting to Factory Default Settings To reset the printer to factory default settings: 1. Turn off the printer. 2. Press and hold the CANCEL bu
52 3. Computer Connections This printer comes with USB interface, a standard Centronics parallel interface, and a nine-pin Electronics Industries Ass
53 Serial (RS-232) Port The required cable must have a nine-pin "D" type male connector on one end, which is plugged into serial port locat
54 Ethernet 10/100 Internal Printer Server Option X-2300E / X-2300ZE / X-3200E / X-3200ZE models provide Ethernet interface (RJ45), which allows hos
55 Ethernet indication: Amber LED Green LED Centronics Parallel USB PS/2 RS232 Serial Power Switch AC Power Jack Ethernet
56 Communicating with the Printer The bundled printer driver can be applied to all applications under Windows XP/ Vista/ Windows 7/ Windows 8, suppor
57 1. Turn off the printer. Plug the power cable into the power socket on the wall, and then connect the other end of the cable to printer's pow
58 4. Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation:
59 Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where
6 possible damage. 2. Open the top cover of the printer to see if the media compartments are in order. Note: If damage has occurred, contact your s
60 6. Enter Printer name (i.e. Argox X-3200 PPLB) and select "do not share this printer”, and click "Next" 7. Check all the data on
61 8. After the related files have been copied to your system, click "Finish". 9. After driver installation is complete, click "
62 Installing a Printer Driver (for other interfaces except USB) 1. Turn off the printer. Plug the power cable into the power socket on the wall, an
63 3. Choose Industrial Barcode Printers on the screen, go to X-3200 product page, click on version of Seagull driver and then start installation:
64 Instead of the flash prompt above, another way to install Seagull driver is to run the DriverWizard utility from the Installation Directory where t
65 6. Click "Finish". 7. Select Install printer drivers and Click "Next"
66 8. Select model & emulation - the following examples are based on model X-3200 PPLB: 9. Select the port of the printer and click "Next
67 10. Enter Printer name (i.e. Argox X-3200 PPLB) and select "do not share this printer”, and click "Next". 11. Check all the da
68 12. After the related files have been copied to your system, click "Finish". 13. After driver installation is complete, click "
69 4. Troubleshooting Normally, if the printer is in not working properly, the "READY" LED blinks continuously, and printing and communicat
7 Package Contents Printer Power Cord Quick Guide Core for Ribbon CD Rom (including software and user’s manuals) USB Cable 1” ID
70 Ribbon Problems LED/LCD Indication READY and RIBBON LEDs Blinking LCD Display RIBBON OUT Possible Problems Solutions Remarks Ribbon out Suppl
71 Cutter failed Check the media. Check the connection between cutter and main board. Call for service. Memory full Check graphics and so
72 graphics or forms. Check data format. Call for service. SENSOR O.R. READY Media calibration is out of range for sensor detection. Make sure media i
73 Printer Maintenance Vertical streaks in the printout usually indicate a dirty or faulty print head. (Refer to the following examples.) Clean the
74 Cleaning the Print Head To keep the Print Head remain in the best conditions and efficiency and to extend duration for use, regular cleaning ac
75 It’s strongly recommended to wear hand gloves during cleaning progress. Do not touch print head surface by bare hands or with any hard equipment.
76 5. Advanced Installation and Adjustment This chapter describes installation and adjustment procedure for X series industrial printers. It’s recomm
77 B. Left Hand Side Enhancement If the phenomena as shown in Fig. 3 been observed, please turn the Fine Adjustment Knob counter-clockwise slight
78 Figure 3 Figure 4 Once the desired quality has been reached, please make note on the new setting of the Fine Adjustment Knob and the type number
79 Print Head Print Line Position When the label only exhibits locally inferior printing quality and the ribbon is not wrinkled, the position of t
8 Connecting the Power Cord Before setting up and connecting the printer you should consider the following. WARNING! Do not operate the printer
80 Figure 1
81 Figure 2 Figure 3
82 Ribbon Tension Adjustment Both ribbon supply spindle and ribbon pickup spindle are equipped with control knobs to adjust ribbon tension. The cont
83 Figure 1 Figure 2
84 Printing Wrinkle During printing, ribbon may wrinkle and cause abnormal printing quality. The following describes how to solve ribbon wrinkle a
85 2. Make sure the Ribbon Bracket is at its lowest position first; then tight up the screws by rotating clockwise. 3. Print a test page to chec
86 4. If the test print appears as Figure A, remain the screw at the right of Ribbon Bracket fixed, then loose the screw at the left, and gradually fi
87 Rotary Cutter and Guillotine Cutter Installation Refer to the following steps to install the cutter kit onto printers: 1. Turn off the printer
88 5. Insert the left side of cutter bracket (7) and secure the two screws (6) to the print module. Rotary Cutter Guillotine Cutter
89 6. Thread the cutter cable through hole (8) and route it to the JP16 connector (CUTTER) on the X-1000VL/ X-2000V/ X-2000V Zip main boards, or to t
9 Connect the power cord as below.
90 Rotary Cutter and Guillotine Cutter Settings Before printing and cutting tasks, please make sure whether the cutter in use is Rotary Cutter, or Gu
91 3. “Cutter Setup” prompts will be indicated as below. Check on the radio button, “Rotary” if there’s Rotary Cutter installed. Then click “OK“:
92 4. Go to “Printing Preference” prompt of CP-2140 driver and then click on the “Stock” tag. Check “Post-Print Action” settings and select “Cut”.
93 Rotary Cutter with Paper Jam If there is paper jam inside rotary cutter, refer to Rotary Cutter Installation section to remove the rotary cutte
94 Guillotine Cutter with Paper Jam If there is paper jam inside guillotine cutter, check in Figure 1 and find where the screw under guillotine cutt
95 Dispenser Installation Install a dispenser into the printer as follows: 1. Turn off the printer. 2. Remove the top cover on both left and ri
96 4. Connect the Peeler sensor to main board JP15 socket of X-1000VL, X-2000V, X-2000V Zip / JP12 socket of X-3200, X-3200Z, X-3200E, X-3200ZE, X-2
97 6. Install the ribbon and media. 7. Turn on the printer. 8. For the X-2000V/ X-2000V Zip/ X-3200/ X-3200Z/ X-3200E/ X-3200ZE/ X-2300E/
98 RTC Battery Replacement 1. Turn off the printer; disconnect the AC power cable. 2. Open the left cover of printer. 3. Loose the lock for RTC Ba
99 Stand-alone with Keyboard This section covers stand-alone operation with keyboard. It is applicable with printer models: Argokee PS/2 Keyboar
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