
39
Compact Printer Series - User’s Manual
Troubleshooting by LED Indicators Diagnosis
Normally, when the printer is in not working properly, the "Power"
LED blinks continuously, and printing and communication
between the host and printer stops. Refer to LED indications
listed below to understand possible solutions to resolve the
problems printer run into.
LED Indicators: Power and Ready LEDs blink at the same tempo
Power LED Ready LED
ON ON
OFF OFF
Possible Problems Solutions Remarks
Media sensor cannot
index label gaps
Check the label path
Check the label sensor
If a continuous label roll
is in use, set
“continuous media”
printing in driver
settings or commands.
Media out Install a new label roll
Paper jam Recover the jam
40
Compact Printer Series - User’s Manual
LED Indicators: Power and Ready LEDs blink alternately
Power LED Ready LED
ON OFF
OFF ON
Possible Problems Solutions Remarks
Ribbon out Install a new
ribbon roll
Set “Direct Thermal”
printing by driver or
commands if no ribbon is
required.
LED Indicators: Only the Power LED blinks
Power LED Ready LED
ON ON
OFF ON
Possible Problems Solutions Remarks
Serial IO error Check serial baud rate at
both of your system and
the printer.
For serial
interface only
Cutter has failed, or
there is paper jam
inside the cutter.
Check the cutter or
recover paper jam.
Only applicable
when cutter
mode to cutter
mode.
Other possible Contact the reseller for
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