Argox PT-10 Bedienungsanleitung PDF herunterladen (Seite 39)

7. Trouble Shooting

This chapter contains information on solving problems you may encounter when using

the collector and/or cradle. If problems occur, first carry out some general checks

before verifying the problem with the descriptions in this chapter.

7.1 General Checks

 Make sure everything is installed properly

 Check the power supply (including main battery or battery pack in

collector) of all devices

 Is the reading window of the collector cleaned?

 Is the interface connector properly connected with the cable?

 Are the bar code labels readable, e.g. not damaged or poorly printed?

If the equipment still does not work after these checks have be performed, please

verify if one of the problems described in this chapter applies to the problem you have

with the collector.

It is possible that you may not solve the problems despite following our suggestions. In

this case, please contact your local supplier or Argox for technical supports.

http://www.argox.com

When the collector needs to be repaired, please ensure that the label with the serial

number is still present. If sending the collector or cradle back to your local supplier or

Argox, please use the original package to minimize the chances of damage during

transmission.

7.2 Communication Problems

No communication from the cradle to the device or data is transmitted distorted

or corrupted.

Power indicator of the cradle is not green

 Clean the interface connectors of the cradle and/or collector, and

try again.

 Check all cables. When the power indicator is still not green, the

cradle needs service.

No data transmitted

 The cradle will only work if connected to a PC.

 Make sure the interface connectors of cradle and/or collector are

well connected and clean the connectors if necessary, and try

again.

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Argox PT-10 Bedienungsanleitung Seite 39